German-Speaking Customer Service Agent

Application deadline date has been passed for this Job.
This job has been Expired
Spoton Connections
  • Post Date: 11/04/2023
  • Listing Expire Date: 26/04/2023
Job Overview

Our international client is seeking a German-Speaking Customer Service Agent to represent one of their most important clients in the luxury automobile sector. As a Customer Service Agent, you will be responsible for answering calls and emails from clients, providing a high-quality customer service experience.

Responsibilities:

  • Act as the point of contact for incoming calls and emails from clients.
  • Provide a high-quality customer service experience, addressing any inquiries or concerns that the clients may have.
  • Ensure that all interactions with clients are documented accurately and in a timely manner.
  • Work collaboratively with other team members to ensure that clients receive the best possible service.

Requirements:

  • Previous experience in a B2C customer service support role is preferred.
  • Excellent communication skills, both verbal and written.
  • Native level of German and fluent level of English.
  • Ability to work 39 hours per week from Monday to Friday, working hours alternate between 8 and 20.
  • Strong problem-solving and decision-making skills.
  • Experience in the luxury automobile sector is a plus.

If you are a high-energy, self-motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. This is a hybrid role, offering the flexibility of working from home and office. The position is available to start as soon as possible.

Job Detail
  • Offered Salary€20,000 - €30,000
  • Experience*2 Years
  • Qualification*N/A
  • Job Reference*scjc25
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