Customer Sales Agent

Hilton Malta
  • Post Date: 16/03/2023
  • Listing Expire Date: 08/06/2023
  • Views 159
Job Overview

Hilton Malta is recruiting for Customer Sales Agents (Receptionists) on a Full-Time basis, within our Front Office Department and Executive Lounge Areas

 

The successful candidates should be energetic individuals who enjoy working with people, possess excellent communication and customer care skills and fluent in the use of Computer systems.

 

The position will assist in the following:

 

  • Welcoming guests to the hotel and ensuring an enjoyable and hassle free stay.
  • Maximising revenue through Rooms and Food & Beverage up selling whilst managing other related targets set by the department.
  • Handling guest comments and queries and exceeding their expectations.
  • General Front Office duties.

 

The candidates should have a smart appearance, a minimum of one-year experience in the hotel industry preferably within a five star environment in a similar role, and an excellent command of the English language.  The selected candidates need to be willing to work both day and night shifts as would be necessary.

 

An ITS qualification (or equivalent) and knowledge of the Opera system would be favourably considered.  Knowledge of Maltese or any other language would be considered an asset however preference will be given to applicants who are able to hold a conversation in Chinese, Japanese or Korean.Having been awarded the FHRD ‘HR Quality Mark’ and the ‘Great Place to work’ Certification, join the team you can trust to develop your career. We invite you to send us your CV at [email protected]. All applications will be acknowledged and treated in strict confidence.

Take a look at our beautiful property, by clicking on the following link: Hilton Malta Virtual Tour.

Job Detail
  • Offered SalaryTo be Discussed
  • Experience*Less than 1 Year
  • Qualification*N/A
  • Job Reference*Front Office
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