Chief Operations Officer

Application deadline date has been passed for this Job.
This job has been Expired
Ceek recruitment solutions
  • Post Date: 29/03/2022
  • Listing Expire Date: 13/04/2022
Job Overview
Do you thrive in a leadership role? Do you have proven experience in managing a team within the financial service sector? If so, our client, a boutique payment services operator who is also known globally, is looking for a Chief Operations Officer to join their team. If this interests you, we at Ceek would love to hear from you!

What is expected of you?

  • Lead the department that focuses on customer experience improvements, quality control and service efficiency
  • Track the operational performance including customer service metrics and KPIs
  • Contribute and implement efficient policies and procedures to improve the company’s service quality and business strategy
  • Plan the business continuity, program management and facilities management
  • Take ownership of the company’s service quality from initial sale to issuance of products
  • Implement data governance and control
  • Evaluate risks and lead quality assurance efforts across the whole organisation
  • Guide and mentor employees to encourage maximum performance and dedication
  • Drive efforts to improve the company’s touchpoints across the board
  • Maintain good relationships with different clients
  • Liaise with the IT team to digitalise the company’s customer services and improve customer online interface

What are you expected to bring?

  • A degree in Business Administration or Banking & Finance
  • At least 10 years’ experience in a similar role, especially in managing a team
  • Knowledge in the design and implementation of operating procedures for payment services
  • Exemplary communication skills
  • Excellent interpersonal skills and leadership abilities
  • Knowledge and expertise in product development and innovation
  • Good decision making and problem solving skills

What’s in it for you?

  • Dynamic and multi-cultural environment
  • Career prospects
  • Opportunity in a growing company
Job Detail
  • Offered SalaryNegotiable
  • Experience*8 Years +
  • Qualification*Bachelor Degree
  • Job Reference*556
Shortlist Never pay anyone for job application test or interview.

Safety Information

  • How to Apply?

    One can either register a Candidate account, populate profile and upload an updated CV in order to be able to apply directly with recruiter / employer. Else one can just hit the "Apply Now" button on the job vacancy page and you will be presented with an option to "Apply without Registration/Login". Fill-up the form to apply directly with recruiter / employer.

  • Safety Tips for Candidates

    Technology makes it easier for scammers to create fraudulent positions to take advantage of you. While we try to screen employers and the positions they post to www.jobsrar.com, it is very important that you as a job seeker exercise common sense and caution. You need to read position descriptions carefully!