Service Desk & Support Team Leader

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Ceek recruitment solutions
  • Post Date: 12/02/2021
  • Listing Expire Date: 27/02/2021
  • Views 57
Job Overview

Job Description

Do you possess strong leadership and organizational skills? Are you a team-player and willing to ‘go the extra mile’? If so, a client of ours within the financial services industry is seeking to recruit a Service Desk & Support Team Leader to join their dynamic team!

What is expected of you?

  • Ensure correct execution of the IT Customer Service activities, following strictly the defined rules, policies, and procedures
  • Work with colleagues in other locations ensuring strong teamwork and collaboration
  • Introduce, plan and document of relevant processes
  • Be responsible for the continuous process improvement
  • Create appropriate guidelines on day-to-day business
  • Take part in solving customer issues and problems

What are you expected to bring?

  • A bachelor’s degree in information technology or equivalent education
  • Proven experience in a similar position
  • Accurate, detail oriented and reliable working-style
  • Customer and service-oriented approach
  • ITIL knowledge and experience

What’s in it for you?

  • Attractive salary
  • Dynamic working environment
  • Career prospects

Job Detail
  • Offered SalaryNegotiable
  • Experience*N/A
  • Qualification*N/A
  • Job Reference*1767
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