Content Writer Specialist

Application deadline date has been passed for this Job.
This job has been Expired
Ceek recruitment solutions
  • Post Date: 22/02/2022
  • Listing Expire Date: 09/03/2022
Job Overview

If you are tech-savvy and have exceptional written communication skills, this is the ideal job for you! A renowned company in the iGaming sector is seeking to recruit a Content Writer Specialist to be part of their dynamic team.

 

What is expected of you?

  • Analyze and monitor automated conversations on chat and email bots, and identify needs to maximize the efficiency on all channels
  • Create new business cases to develop further develop automated flows and/or contents of the AI conversations
  • Analyse data and preparing monthly and/or weekly routine reports
  • Prepare and update FAQs content, both for agent and end-user
  • Assist in the design and development of Help Centre pages and improve its content
  • Ensure that content aligns with internal training standards and procedures
  • Assist with the creation of training documents and content
  • Assist the department manager in ad hoc data analysis

 

What are you expected to bring?

  • 1 year experience in a similar role
  • Excellent command of English, both verbal and written
  • In-depth knowledge of customer service principles and practices
  • Excellent knowledge of the I-Gaming sector and related products
  • Basic knowledge of MS Excel/Google Sheet
  • Be tech-savvy and a great problem solver
  • A positive mindset and proactive attitude
  • Ability to work in a dynamic environment and under pressure

 

What’s in it for you?

  • Competitive remuneration package plus bonus
  • Health insurance cover including dental scheme
  • Wellbeing allowance
Job Detail
  • Offered SalaryNegotiable
  • Experience*Less than 1 Year
  • Qualification*N/A
  • Job Reference*479
Shortlist Never pay anyone for job application test or interview.

Safety Information

  • How to Apply?

    One can either register a Candidate account, populate profile and upload an updated CV in order to be able to apply directly with recruiter / employer. Else one can just hit the "Apply Now" button on the job vacancy page and you will be presented with an option to "Apply without Registration/Login". Fill-up the form to apply directly with recruiter / employer.

  • Safety Tips for Candidates

    Technology makes it easier for scammers to create fraudulent positions to take advantage of you. While we try to screen employers and the positions they post to www.jobsrar.com, it is very important that you as a job seeker exercise common sense and caution. You need to read position descriptions carefully!