We are seeking to recruit a Service Advisor on behalf of a client operating within the automotive industry. If you have previous experience in sales in the automotive industry, Ceek would like to hear from you!
What is expected of you?
- Be the first point of contact for clients entering the shop, ensuring they will be given assistance and excellent customer service
- Assist clients with the repair process and explain the proceeding steps
- Deal with customer queries, complaints and resolve them efficiently
- Ensure to fumigate vehicles and update the system, making sure that full detailed inspection of vehicles are done upon arrival and before delivery to clients
- Call clients to collect vehicles upon completion of service or repairs that are carried out
- Keep track of works done and update them in the system
What are you expected to bring?
- Be proficient in English and Maltese
- A valid and clean EU driving license
- Previous experience in a similar role would be considered an asset
- Knowledge and passion in the automotive sector would be beneficial
- Excellent communication and customer-service skills
- A positive can-do attitude
- Be flexible with the work schedule to meet the business needs
What’s in it for you?
- Attractive salary
- Working for a reputable company
- Dynamic working environment