Responsible Gaming Analyst

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Ceek recruitment solutions
  • Post Date: 11/02/2021
  • Listing Expire Date: 26/02/2021
  • Views 108
Job Overview

Job Description

We are seeking to recruit a Responsible Gaming Analyst, for a leading gaming company based in Malta. If you think you have what it takes, don’t miss this fantastic opportunity!

What is expected of you?

  • Liaise and intervene with customers through phone/email with a helpful approach to assist vulnerable customers
  • Analyse customers accounts that are triggered by internal reporting and indicate possible vulnerable customers and identify potential addictive behaviour
  • Monitor vulnerable customer and underage clients
  • Escalate cases to ensure player protection is safeguarded
  • Propose amendments to Responsible Gaming operational activities and process
  • Report to the Risk and Payments team lead
  • Keep updated with multi-jurisdictional requirements and changes, and implement them on the job

What are you expected to bring?

  • A solid background in Responsible Gaming
  • Previous working experience in a similar position will be considered an asset
  • Good understanding of Responsible Gaming regulations and compliance within iGaming
  • Excellent communication skills both verbal and written in English, another language would be considered an asset
  • An analytical thinker with excellent attention to detail
  • Organisation and time management skills
  • A team player with a positive mindset

What’s in it for you?

  • Competitive remuneration package
  • Taking on new challenges on a daily basis
  • Continuous career development
  • Opportunity to work from home
  • In-depth training will be offered

Job Detail
  • Offered SalaryNegotiable
  • Experience*N/A
  • Qualification*N/A
  • Job Reference*2063
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