Do you have an eye for detail and enjoy working in a customer service environment? If so, we are looking to recruit a Reservations Agent for a leading hospitality company in Malta. If you are open to new challenges, Ceek would love to hear from you!
What is expected of you?
- Attend daily briefings
- Manage reservations by email, telephone, or any other source
- Assist and advise customers with their queries
- Provide assistance to the Sales Team in greeting, meeting and hosting existing or new customers
- Ensure adherence to all policies and procedures
- Sorting out any issues that may arise with booking or reservations
- Monitor reservations payments and deposits
What are you expected to bring?
- Previous experience in a similar role
- Excellent verbal and written communications skills
- Strong multi-tasking and time-management abilities
- Proficiency in Microsoft Office
- The ability to work efficiently with minimum supervision
What’s in for you?
- Modern work environment
- Training and development